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  • We do not expect payment of our costs until our Clients receive payment.
  • On agreement of costs we will allow your opponent 14-21 working days for payment.
  • If payment has not been received by our Clients, we will chase paying parties for payment and, in extreme cases, issue enforcement proceedings.
  • We will visit you to discuss with your Fee Earners the services we provide.
  • We are happy to answer any questions raised and highlight any areas that may cause problems in the recovery of our Clients costs at no extra cost.
  • We will visit you to assist in the training of new staff by arrangement and/or assist with Case Management Systems.
  • We hold costs update seminars every 6 to 12 months for fee earners to obtain CPD points.
  • A weekly report is provided to our Clients updating them on the current position of their files.
  • Any important information (like the increase in guideline hourly rates) will be notified immediately by email.
  • We offer a free secure courier service for the collection and delivery of files.
  • We work with VFS Legal Funding should this facility be required.
  • We can accept instructions and files electronically, either through secure email or by exporting them under the Proclaim Case Management System.