Benefits

  • We do not expect payment of our costs until you receive payment.
  • On agreement of costs we will allow your opponent 14-21 working days for payment.
  • If payment has not been received, we will chase for payment and in extreme cases issue enforcement proceedings.
  • We will visit you to discuss with your fee earners the services we provide and how the service will work.
  • We will answer any questions raised and highlight any areas that may cause problems in the recovery of costs.
  • We will visit you to assist in the training of new staff by arrangement.
  • We will hold cost update seminars every 6 to 12 months for fee earners to obtain CPD points.
  • A weekly report is sent updating firms on the current position of files.
  • Any important/urgent information (like the increase in guideline hourly rates) will be notified immediately by email.
  • We offer a free courier service for the collection and delivery of files.
  • We can accept instructions and files electronically, either through secure email or by exporting them under the Proclaim Case Management System.